Barakah Design is a brand of Ignite Business Solutions, ABN 59 807 517 154.

This Privacy Policy explains how Barakah Design collects, holds, uses and discloses personal information.

In this Privacy Policy, "Barakah Design", "we", "us" and "our" refer to the business operating under Ignite Business Solutions, ABN 59 807 517 154.

Where the Privacy Act 1988 (Cth) applies to us, we handle personal information in accordance with applicable Australian privacy requirements, including the Australian Privacy Principles.

This Privacy Policy applies to information handled through: barakahdesign.com.au; Contact forms; Growth Audit; Strategy Session; client onboarding; CRM; lead management; marketing campaigns; email; SMS; analytics; AI systems; automation; project management; customer portals; service delivery; communications.

Depending on the interaction, we may collect: name; business name; job title; email; telephone number; business address; website; industry; business size; products and services; marketing objectives; growth objectives; marketing information; CRM information; technology stack; project requirements; communications; proposals; contracts; invoices; approvals; project files; brand assets; subscription preferences; lead source; marketing consent; IP address; browser information; device information; referring website; pages visited; approximate location derived from technical information; analytics events; campaign attribution; cookie identifiers.

Services may require Barakah Design to process information concerning a Client's: customers; prospects; leads; subscribers; employees; suppliers; other contacts.

This may occur through: CRM; email marketing; lead generation; automation; advertising; analytics; website forms; customer journeys; attribution; AI workflows.

The Client remains responsible for ensuring it has lawfully collected that information and may lawfully instruct Barakah Design to process it.

Barakah Design does not intentionally seek sensitive information unless reasonably necessary for a particular Service.

Where sensitive information is required, it will be handled in accordance with applicable law and consent will be obtained where required.

Information may be collected: directly from you; through website forms; through CRM; during meetings; through analytics; through advertising platforms; from referral partners; from business platforms; from publicly available sources where lawful; from lawful third-party data services; through technology used to provide Services.

Information may be used to: respond to enquiries; provide Growth Audits; conduct Strategy Sessions; prepare proposals; onboard Clients; deliver Services; manage projects; operate CRM; manage leads; create campaigns; perform marketing; provide analytics; measure attribution; communicate; invoice; process payments; maintain security; prevent fraud; improve Services; maintain business records; resolve complaints; comply with law; operate automation; operate AI-assisted functionality.

AI may assist with: research; drafting; analysis; strategy; content; lead processing; customer service; automation; website development; campaign creation; reporting; SEO; data analysis; administration.

The particular AI providers used may change over time.

Barakah Design takes reasonable steps to minimise unnecessary personal or confidential information provided to AI providers.

Where Client information requires additional safeguards, appropriate technical or contractual controls should be considered.

Barakah Design does not intend to rely solely upon an automated system to make a decision reasonably expected to have a significant legal or similarly significant effect on an individual.

If future functionality becomes subject to applicable automated decision-making disclosure requirements, this Privacy Policy must be updated as required by law.

Personal information may be disclosed where reasonably necessary to: contractors; consultants; hosting providers; CRM providers; project platforms; website providers; analytics providers; advertising platforms; email providers; SMS providers; AI providers; automation providers; payment providers; accountants; legal advisers; security providers; professional advisers; government authorities where required.

Barakah Design does not sell personal information as a standalone commodity.

Some technology providers may process or store information outside Australia.

This may include: cloud providers; CRM providers; AI providers; analytics providers; advertising platforms; automation providers; communications providers.

Where Australian privacy obligations apply, applicable requirements relating to overseas disclosure will be observed.

Barakah Design may send information concerning: Services; marketing insights; growth resources; events; offers; business information where permitted by law.

Recipients may unsubscribe at any time.

Withdrawal from marketing does not prevent necessary Service or project communications.

Where express consent is obtained, Barakah Design may retain evidence including: person; date; time; source; consent wording/version; withdrawal.

The website may use: Essential cookies; Functional cookies; Analytics cookies; Advertising cookies; and similar technology.

Only technology actually used by the website should be identified in Cookie Settings.

Analytics and advertising systems may use: pixels; tags; conversion tracking; campaign attribution; retargeting technology where lawfully configured.

Third-party services operate under their own privacy policies.

Barakah Design is not responsible for independent third-party privacy practices.

Barakah Design takes reasonable technical and organisational measures designed to protect personal information against: misuse; interference; loss; unauthorised access; unauthorised modification; unauthorised disclosure.

Measures may include: authentication; role-based access; encryption where appropriate; restricted permissions; monitoring; secure technology providers; backups; access controls; data minimisation.

No electronic system can be guaranteed completely secure.

Barakah Design maintains processes to: contain; investigate; assess; remediate; notify suspected data breaches where required.

Where applicable, an eligible data breach may require notification to affected individuals and the Office of the Australian Information Commissioner.

Information is retained for as long as reasonably required for: Service delivery; project management; business administration; contractual obligations; financial records; taxation; disputes; security; fraud prevention; legal compliance; legitimate business record keeping.

Information no longer required will be deleted or de-identified where required by law.

Where applicable, individuals may request access to personal information held about them.

Reasonable identity verification may be required.

Legal exceptions may apply.

Individuals may request correction of information which is: inaccurate; incomplete; outdated; irrelevant; misleading.

General enquiries may be made anonymously or using a pseudonym where practicable.

Identification may be necessary for: contracts; paid Services; client accounts; invoicing; security; legal requirements.

If you believe Barakah Design has mishandled your personal information, contact our Privacy Officer.

We will consider the complaint and respond within a reasonable period.

Where applicable, you may also have a right to complain to the Office of the Australian Information Commissioner.

This Privacy Policy may be updated when: Services change; technology changes; providers change; legal obligations change; information practices change.

The current version must display its effective date.