Skip to content
Client projectLiveWebsite + CRM2026

Mobile marine service turned into a qualified enquiry engine

A Gold Coast marine mechanical and electrical business rebuilt around qualified quote requests.

Harbourside Marine - desktop viewport
01

Project Introduction

Harbourside Marine Services is a Runaway Bay marine mechanical and electrical business serving boat owners across the Gold Coast, Brisbane and surrounding areas, with mobile service at the vessel where practical.

02

The Challenge

Enquiries arrived with no useful detail: no vessel, no symptoms, no location. Every job started with a phone call to work out whether it was even serviceable, and the site had to explain a business that works across both mechanical and electrical systems.

03

The Solution

A service-led site organised around the work itself: inboards and outboards, sterndrives and shaft drives, diagnostics and repairs, antifouling, electrical diagnostics and electrical fitouts. Each page explains what to send. The quote journey captures vessel, location and symptoms, service areas are published, and requests land in a CRM where scope is reviewed before it is confirmed.

04

What We Built

A service-led site organised around the work itself: inboards and outboards, sterndrives and shaft drives, diagnostics and repairs, antifouling, electrical diagnostics and electrical fitouts. Each page explains what to send. The quote journey captures vessel, location and symptoms, service areas are published, and requests land in a CRM where scope is reviewed before it is confirmed.

Service architecture
Service detail pages
Quote request journeys
Vessel and symptom capture
Service area coverage
Mobile service explanation
CRM and enquiry management
Customer communications
Mobile-first experience
05

Design Showcase

Harbourside Marine - Services
06

Desktop & Mobile

Harbourside Marine - desktop viewport
Harbourside Marine - mobile viewport
08

Outcome

Enquiries now arrive with the detail needed to judge scope and whether mobile service is practical, cutting the back-and-forth before a job can be quoted.

What could we build for you?

Whether you need a better website or an entire digital operating system, we can start with the problem and design the technology around it.

We value your privacy

We use cookies to operate this website and improve your experience. You can accept all, reject non-essential, or manage your preferences. See our Privacy Policy.

Manage preferences